EM – Recently, Elevator Magazine received information about a conflict of interest between a customer and an elevator supplier. The incident has even been pushed to the point where the business lock elevator and the user had to order the replacement of the control cabinet. What will we learn from this incident?
EM - The campaign "Vietnamese people prioritize using Vietnamese products " was first launched in 2009, after the 2007 - 2008 global financial crisis . However, hitherto, Vietnamese consumers still lack confidence in domestic products, what are the reasons for this?
EM – After 2 years of successful cooperation, DAT Group officially becomes the Exclusive Distributor of GEAT Elevator in Vietnam in 2023. This event not only marks an important step in the cooperation relationship between the two parties but also once again affirms the commitment to constantly expand the ecosystem to increase efficiency for customers and partners of DAT Group.
EM – Elevators are equipment with strict safety requirements and need to be periodically maintained by qualified and regulated technicians. But what is right, what is enough and how much is appropriate?
EM - If before purchasing are based on direct checking products, evaluating according to regulations, providing service right at the store, customers can easily make choices with products and suppliers. However, digital era has changed our consumption habits. From food to electronic devices ordering online is no longer strange. But it is also this online shopping that makes it difficult for customers to recognize the quality of products and services. What secret do customers need so that not to get confused when choosing a product?
EM - Elevator maintenance is a unique technical service directly related to the continuous operation and safety for human health. However, this service is currently in the style of "hundreds of flowers in bloom", each firm follows its standard that quickly makes customers fall into the matrix. Should there be a general standardization, especially in industry human resources – a factor that is considered a prerequisite.
