Occupational safety risks

If in apartments, offices or commercial centers, there is a security department, the management board or the building technician supervises the unit providing elevator products and services, then in the private homes, the owner needs to take care of this on his own. In fact, not every homeowner has a full understanding of procedures, techniques and occupational safety for the service provider’s employees and family members.

Therefore, people who use elevators in their own homes need to actively learn information about the process, create adequate working conditions to ensure occupational safety for service staff, as well as avoid accidents where family members are unsafe, such as: notify the family about the time of installation and maintenance; check the implementation process and progress; check personal information of employees;…

Technical staff must have a vocational certificate, an employee card of the service provider, and full labor protection equipment.

Many businesses simply provide elevator products, but outsourced maintenance and repair services make the quality of technical staff not guaranteed, homeowner also need to check the skill level of staff. These technicians may not have a clear identity, even without a professional certificate, while the hiring unit is difficult to verify or has a blind eye. These employees are not properly trained, so the possibility of self-harm is great. There have been many tragic accidents occurring during the installation, repair or maintenance of elevators that the victim is the technical staff. What would you do if there was a fatal accident in your home?

Risk of intruders breaking in

When employees and technicians from product and service providers come to a private home to do any work, homeowners need to be vigilant. Especially with the elevator service when employees work in an enclosed space in the elevator, there is a movement up and down throughout the building that brings many risks of property theft. There have been many cases of pretending to be employees to repair electricity, water, air conditioners, elevators, etc. to break in, and it is not excluded that there are many employees because of greed that commit illegal acts.

Working in closed spaces, and moving throughout the building can be dangerous

Therefore, homeowners need to have a clear working process with the product and service provider to have an accurate appointment time, have information about the personnel who will perform the task, check the information of personnel when coming to work, along with supervising the technical staff’s work performance. If it is the first time working with a product or service provider, the owner should arrange to have many members stay at home to supervise, to avoid having a few people at home not being able to protest when there are situations that arise. There is a saying “Who holds hands until evening, who hugs until morning” means that people change, maybe before that people are still decent and kind people, but there will be tempting situations that make people commit illegal acts, therefore, even if you have chosen a reputable service provider, you still need to be careful with these technicians.

The risk of choosing the wrong service provider

Elevator installation, maintenance and repair services are all directly related to safety during use, so choosing a reputable and capable service provider is essential. This is also to avoid the risks arising from the limited capacity of small, snatching companies that do not meet the requirements of this highly technical job. Some of the risks may include:

– Low skilled personnel. Low cost makes it difficult to get qualified and skilled personnel, which is a valid argument in most cases.

– There is no training procedure on culture, quality and professional capacity. No matter how good the staff is, technology changes quickly. Periodic and regular training helps employees increase their working capacity. In addition, the training in culture and quality is also very important to create a professional service, ensuring professional ethics.

– Ability to reserve spare parts and equipment. A service provider with weak capacity will not have this ability to anticipate, making the waiting time for components and equipment to be long, causing damage due to prolonged repair and replacement time.

– The scope of service coverage is limited, there is a lack of personnel to respond to incidents, and in the holidays they almost are unable to meet the urgent requirements of customers. There are also many elevator service providers that accept all prices to “cut short, bite long”, when causing damage, they are not capable of making compensation or running away.

Risks from hiring employees outside the company

There are many units providing small elevator products, without the ability to cover the service, so when installing and maintaining, they hire employees outside the company. This also has a number of risks that can cause homeowners to suffer serious losses:

– The capacity is not guaranteed, which can lead to “fixing pigs into lame pigs”, unpredictable damage.

– Saying “diseases” loosely to profit from the replacement of components and equipment.

– Swapping quality components and equipment into unsecured products.

– There is no commitment to service warranty.

The risks when using elevator services at private homes bring a lot of inconvenience and damage to consumers. The above analysis shows that risks to users of elevator products and services are predictable and preventable. It is not possible to require consumers to always be knowledgeable in all areas, especially for products with technical characteristics such as elevators. But it is possible to create a mechanism for consumers to monitor the field capacity of a business organization or a service technician. In addition to the elevator users themselves, it is necessary to actively learn, supervise, check about the working process, look for a reputable service provider, the functional units of the elevator industry can also create should establish a standard monitoring system and provide sufficient objective information to consumers. For example, a system contains full information about relatives, practice certificates, years of experience, etc. of each technical staff so that customers have a basis to check before making an informed decision. This management platform does not cause obstacles in the business of enterprises, but rather towards a healthy business environment, a transparent system that brings the best benefits to customers as well as businesses and workers.