EM – 50-50 is the ratio that determines the quality of the elevator in the opinion of many industry experts. 50% comes from the quality of components and equipment and 50% from maintenance services will determine product quality. This homelift maintenance information will most likely be useful to you.
National technical regulation QCVN 32:2018/BLDTBXH on occupational safety for homelift clearly stipulates: “Elevators during use must be periodically maintained for no more than every 3 months. In between maintenance, it is necessary to check and promptly deal with possible hazards.” The process of using the elevator needs to comply with the above standards of the Ministry of Labor, Invalids and Social Affairs, elevator experts also recommend periodic maintenance once a month.
In addition, the elevator is a moving device associated with human safety, so the elevator maintenance is directed to checking the entire elevator, ensuring that the parameters are up to standards, so that the elevator always operates in the right state, avoid possible damage, prevent problems related to safety of use.
Professional elevator maintenance procedures must be performed as follows:
– In the case of special elevators, the inspection will be carried out according to the mandatory requirements of the manufacturer.
Accordingly, the process needs to be carried out synchronously and fully with the following steps:
Well-trained technicians: It is advisable to find elevator companies that provide the entire team from installation to operation, maintenance and product maintenance. A reputable elevator maintenance company will have a detailed elevator maintenance process, all technicians are professionally and periodically trained by technical experts from Vietnam and abroad. And the technician must have a training certificate.
Instruments and equipment for inspection and maintenance: In order to fully maintain the elevator, technicians must perform inspection and measurement with a full range of measuring equipment, meters, … the tools and maintenance equipment meet the manufacturer’s standards.
Read more: Elevator maintenance procedures users and managers need to know
Ensure security – safety: When we hire elevator maintenance services, it means that the appearance of strangers in the house is a constant concern for homeowners. Therefore, the following suggestions will limit the risks for your family.
– Hire the elevator service of a unit with high capacity and reputation.
– Arrange someone to supervise the technician’s working process.
– Technicians performing maintenance work should have all the most basic requirements: Employee card with work assignment slip of the service provider with stamp; full protective clothing and equipment; required to present citizen identification to compare with the assignment documents or not. If the homeowner is in doubt, it is necessary to immediately verify the information with the service provider before letting the technician into the home.
In the coming time, when the government requires mandatory practice certificates (for occupations related to safety, health, …), technical staff are required to present certificates or can scan QR codes to check and compare personal identity, maintenance and repair work on the data management system.
Request to try the elevator rescue feature: The automatic rescue function (ARD – Automatic Rescue Device) is a must-have safety function, in case of sudden power failure, the elevator brings the cabin to the nearest floor. for the user to log out. But in fact, this device may be damaged, the battery is out of power, … but the owner does not know. To check if this function works normally, when taking over for maintenance, you must ask a technician to suddenly cut off the power to perform a hypothetical case, to see if the cabin is brought to the nearest floor or not.
The modern elevators also integrate the SRS (Self Rescue System) system in case the power fails, the ARD rescue unit fails, passenger can press the SRS button to free himself without outside help. To test this system, you assume a power failure and request to disconnect the power of the automatic rescue unit (ARD) to press the SRS button in the cabin to see if the cabin automatically returns to the nearest floor normally.
Requirements for testing emergency rescue system: Standard elevators have an internal communication system (Intercom) to ensure 3-point communication: People in the cabin, people outside the duty room and the machine room electrical cabinets. This system is only effective for public elevators that are always pedestrian or have security guards on duty. But for homelift, this system is less effective when people at home alone using the elevator are locked, even if they call, no one will listen.
To overcome this situation, some elevator companies have recently provided the Emcall (Emergency Call) emergency call system. This system can perform the following functions:
– Automatically send errors to the service center by message.
– When the stairs are locked alone, just press the Emcall button in the cabin, the call will be automatically transferred to 5 phone numbers that you choose to set up (for example: 3 family numbers, 2 numbers of service provider or emergency number 114). As soon as you press the button, the Emcall system will automatically dial the first number, if no one picks up after 10 seconds (or according to the set time), it will automatically switch to the second number and repeat until someone picks up and come to rescue.
Emergency lights, ventilation fans: When the power goes out, the ventilation fans and emergency lights in the cabin must operate for at least 30 minutes to ensure light and air circulation. Therefore, you ask the technician after the maintenance is done to let you check this function by standing in the cabin and cutting off the total power to see the status of the system.
Maintenance minutes and inspection deadlines: After the maintenance session is over, you ask the technician to re-submit the minutes to check, if you are satisfied with all work items, then proceed to sign for confirmation. You have the right to question the contents of the work and the status of the minutes.
Read more: 5 important things when hiring elevator maintenance services
Occupational safety risks: Elevator users in their own home need to actively learn information about the process, create adequate working conditions to ensure occupational safety for service staff as well, such as avoiding situations where family members are unsafe, such as: informing the family about the time of installation and maintenance; check the implementation process and progress; check personal information of employees;…
Risk of intruders breaking in: When employees and technicians from product and service providers come to a private home to do any work, homeowners need to be vigilant. Especially with the elevator service when employees work in an enclosed space in the elevator, there is a movement up and down throughout the building that brings many risks of property theft.
Working in closed spaces, moving throughout the building can be dangerous
Risks of choosing the wrong service provider: Elevator installation, maintenance and repair services are all directly related to safety during use, so choosing a service provider have reputation and competence are essential. This is also to avoid the risks arising from the limited capacity of small, snatching companies that do not meet the requirements of this highly technical job. Some of the risks may include:
– Poorly skilled personnel
– There is no training process on culture, quality and professional capacity
– The ability to reserve spare parts and equipment for replacement
– The service coverage is limited, there is a shortage of personnel to respond to incidents, and the holidays are almost unable to meet the urgent requirements of customers.
Risks from hiring employees outside the company: There are many small elevator product suppliers that do not have the ability to cover the service, so when installing, maintaining and servicing, hire employees outside the company.. This also has a number of risks that can cause homeowners to suffer serious losses:
– The capacity is not guaranteed, which can lead to “the remedy may be worse than the disease”, unpredictable damage
– Saying “diseases” randomly to profit from the replacement of components and equipment
– Swapping quality components and equipment into unsatisfactory products
– There is no service warranty commitment
Read more: Four potential risks when using elevator services at private homes
Elevators need to have high product synchronization from the manufacturer. If genuine parts and equipment are not replaced, it may lead to unstable and unsafe operation of the elevator.
Elevator maintenance content is extremely important to the operating quality and lifespan of the elevator, so customers need to choose a reputable product and service provider with a specific elevator maintenance process.
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